All orders are shipped from the Dongguan warehouse to the world.

You can contact us through our email: support@gemiruo.com

Or click to contact us, send us a message, and we will reply to you within 24 hours!

We accept returns for defective and non-defective products, We have a 30 days return policy, which means you have 30 days after receiving your item to request a return. 

If the items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@gemiruo.com

Click the link to view detail return policy

There are two ways to get our coupons, as follows:

1. Enter your email address in our pop-up box, then confirm your subscription to us by accepting the email, and you will receive a discount coupon.

2. Enter your email address at the bottom of our website, click subscribe, and open your email to confirm your subscription, then you will receive the coupon

When you are on the checkout page, enter the coupon code to use for your order!

Our company is located in Chongqing, China, and our warehouse is in Dongguan, Guangdong.

All orders are shipped from the Dongguan warehouse to the world.